View of Lake Thun and Bernese Alps from Niederhorn.
1'950 m. a. s. l.

Tag der Arbeit

Our offices are closed on the 1st of May. We will be back for you on the 2nd of May.

Our support hours:
MO - FR, 09.00 - 12.00 / 14.00 - 17.00

customweb GmbH
General-Guisan-Strasse 47
CH-8400 Winterthur

Switzerland / Rest of the world:
+41 (0) 44 533 15 70
+41 (0) 21 510 21 23 (French)

Germany:
+49 (0) 180 3 729 636
(9 ct/min landline call. max. rate for mobile calls: 42 ct/min.)

United Kingdom:
+44 (0) 20 3608 6268

USA:
+1 (0) 650 618 3944

Fax: +41 (0) 44 533 15 79
E-Mail: info AT sellxed DOT com

E-mail Support

Our e-mail support is also at your disposal outside of our support times. For technical requests it is often easier if you describe your problem as precisely as possible by adding screenshots. To do so, please use the form below.

Please choose:
Sales - For general questions about our module
Technical support - For technical questions about the integration

PGP Key

In order to securely communicate with us we provide you with our public PGP Key. This key can also be used to verify our messages.

Here the most important details about our key:

  • Key type: RSA
  • Key size: 2048
  • Fingerprint: C330 33E4 B583 FE61 2EDE 877C 05D0 2D3D 57AB FF46
  • User ID: [email protected]
  • PGP Key

Support Policy

We are aware of the importance of payments for your shop. This is why support is always included in our modules. Find out more about the scope of our support services and how you can profit from them.